Working with and through other people is critical for business success – your peers, your direct reports, your boss and other senior managers, or people who are external to your organisation.
This programme enables participants to increase their personal impact and personal effectiveness by introducing them to the fundamentals of key inter-personal skills, including emotional intelligence, negotiation skills, decision making and problem solving. The result will be improved cooperation, reduced conflict and increased personal effectiveness.
This programme is ideal for people from any business function who are looking to develop their interpersonal skills and achieve greater business success. It is also designed for those being developed for executive responsibilities and is particularly appropriate for people who do not have staff reporting directly to them but do have to work with, and through, others.
Key learning points & outcomes
Participants will learn how to:
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